Terms and Conditions
By using our service, you automatically accept our policies and are subject, without limitation or condition, to these terms and conditions. In case you do not agree with these usage policies, it is recommended not to enter our platform. Our services cover the events sector in general and are located in a DIGITAL BALLOT SERVICE, which is defined by a web page and application for smartphones where the USER can offer tickets for their events (Festivals, conferences, concerts, others) that FINAL USERS access a more effective way for their shows.
In this sense, if you use our platform and clearly and accurately declare that you are willing to accept our terms and conditions of use, you can officially start your publications, thus obtaining the role of USER. In case you do not want to accept, it is clear that you can not use this site in a contractual manner. In case you use our platform to observe what is offered in the DIGITAL BALLOT SERVICE, you also subscribe to our terms of use and assume the role of FINAL USER.
These terms and conditions comprehensively cover the scope of our services, the use of the administrative panel by the USER, the policies, the responsibilities of the same, the billing and the limits of responsibility. Immediately after obtaining your username and password, you are granted a concession to publish products and services on our platform. For this, the conditions of the service are officially institutionalized.
It should be noted that the goal of our company is to grant a concession to the USER, so you can access the digital platform in order to design your policy of offering your products using the Information and Communication Technologies with the DIGITAL BALLOT SERVICE that will be promoted. himself, so that FINAL USERS access their products and services through the Internet and / or their smartphones as an internal promotion strategy. For any reason, there will be no participation in the offers of the USERS or business advice, suggestions on promotions or commercial associations of any kind, so the strict function of us is to offer technical support and promotion through the DIGITAL BALLOT SERVICE . Therefore, we only have a contractual relationship with the USER based on technical, technological and promotional advice, so that the description of the products, offers, promotions and services offered by the USER belongs strictly to its commercial management.
1. Access rights
As mentioned above, after accepting our general terms and conditions and subscribing to our services, the USER will receive a username and password that will credit a concession, so that he can enter the DIGITAL BALLOT SERVICE and administer the corresponding administrative panel. Your business establishment. It should be noted that these access rights refer only to USERS, that is, to the owners or managers of commercial establishments. The functions that will have in this administrative panel will be the following:
1. Design digital tickets by describing events, shows, concerts, conferences, services, special promotions, among others in detail,
2. The USER may create tickets and events, and assign promoters to the sale of events, about the products and services offered to better organize this offer on our platform. The descriptions should be detailed, with photos, current price and duration of the promotion if it is the case. Therefore, this information must be updated constantly to maintain truthful and reliable information in our portal.
3. The platform will allow you to add more information to the services and shows of the event, edit the event, eliminate the visibility of events or services, among other resources, through a friendly interface.
4. The USER can create secondary users for their trusted employees so that they can help with the promotion of the event. It is important that these employees who will have access to these keys can be supervised, so that business management results from strict responsibility and quality.
5. In addition, the USER will have the possibility to create QR codes and print them as an advertising strategy, so that their clients can access the DIGITAL BALLOT SERVICE through their mobile devices.
6. Any action or policy that seeks to generate growth of your business through entrepreneurship, promoting the supply of innovative high-quality products that also allow you to position yourself in your market.
7. We are not responsible to the END USER for any violation of the offers, promotions or services of the USER, and which represents an external relationship that is beyond our competence.8. Our platform will have an option for the FINAL USERS to present complaints about the system and the services provided by the USERS, and suggestions to optimize the platform. An investigation can be initiated due to the complaints filed by the FINAL USERS, and we reserve the legal administrative actions for relentless search
2. Responsibility of the client
The company will require from the USER a series of responsibilities, both in the management and management of the platform and its commercial conduct for the maintenance of the service, for which we will establish the pertinent evaluation mechanisms for the follow-up of the fulfillment of these responsibilities. The same are the following:
1. The fulfillment of all the promotions and offers of products and services that are made in our platform from your commercial establishment.
2. Do not participate in deceptive offers such as the manipulation of product prices in our digital platform that may differ from those found in the commercial establishment.
3. The use of the concession is for the exclusive use of the USER, may not rent, resell or extend its use to third parties or other companies that are its property.
4. The establishment of supervision and control policies for employees with secondary users and attributions to add, edit and eliminate information on the platform. Constant updating of products and services through a dynamic business process with a novel, creative and innovative vision. Establish minimum standards of quality in the products and services offered in the commercial establishment.
7. Make sure to maintain a good treatment to your customers with a friendly and attentive staff, which guarantees a comfortable space for the enjoyment of the products and services.
8. Notify us in advance when you plan to make special promotions of your products and services and decide to promote them through our platform.
9. Prohibits the publication of any illegal, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that may constitute or encourage a conduct that would be considered a criminal offense or that would give rise to civil liability or violate any law.
3 Billing policies
The costs of the services will be finalized according to the nature of each client, taking as reference an internal tabulator that allows to calculate the exact amount that will be charged to the clients. The elements to consider are: level of income, prestige and service capacity of the company, added value, seniority in the industry, prices administered in the supply of products and services, infrastructure and size of the facilities. The total costs will be agreed with an independent distributor.
Billing will be done automatically within the agreed period. The USER will be responsible for all applicable taxes, and taxes will be applied when they must be done in accordance with federal regulations on the matter. The USER may choose the available packages after calculating the rates with the aforementioned tabulator. Packages can be paid monthly or annually. The forms of payment can be through online systems with credit card and bank transfers, as the case may be.
The paid account will remain active in our system until it is canceled or rescinded in accordance with these conditions of use. If the client does not cancel the invoice within the stipulated period, we reserve the right to suspend your account or limit your space for the publications of products and services.
Modifications to the active rates can be made at any time, but prior notice to all USERS will be sent via email messages giving the precise details of the increase and if additional services will be added.
4. Scope of business services
Since we only provide USERS with an online platform for their notices, the offer of their products and services through the Internet, the USER and the FINAL USER must recognize and accept that we are not part of any transaction or We have no control over the quality of the products, services and promotions offered. We also do not have control over the security, legality and veracity of the published announcements; therefore, we can not guarantee that a FINAL USER completes the merchant operation with the USER.
As mentioned above, it is forbidden for the USER to contract or empower third parties to make use of the concession, that is, to other companies, for which reason we are not responsible for the contracts that the USER concludes with third parties or other clients. It is important to clarify that this agreement does not create any type of association agreement, mandate, franchise or employment relationship between us and the USER.
Finally, we assume no responsibility for any damage or virus that may affect your computer, telecommunications equipment or other property caused by access, download, appearance arising from our website. In the same way, the company neither the creator nor the administrator of the site will be responsible for said damage.
5. Cancellation and recovery
It is important to clarify that the concession granted to the USER to publish its products and services on our platform is not exclusive, so we reserve the right to suspend or terminate access to the service with / without prior notice in the following cases:
1 . Infringe these conditions of use
2. Use the concession granted in a way that can create a real risk of damage or loss to the company or other users.3. Do not cancel the invoice after
3. consecutive billing notices. It should be noted that before this situation, we will send an email so that the USER complies with the established conditions. In case it does not adopt the requested measures, access to the platform may end or be suspended. However, we will not send a warning letter to take action when the most serious cases arise, so we will proceed to terminate the service automatically, without notice, when:
1. It substantially violates the terms and conditions of use
2. When the breach creates in the company a legal responsibility or puts at risk the capacity of operation of our company.
3. When the jurisdictional instances, by trial or demand, prohibit it. It can also happen that services are interrupted in the platform. In case of unforeseen circumstances and uncontrollable circumstances, the USER will be provided with reasonable prior notice, so that he can make the necessary provisions. However, it may be the case that it is not reported, taking into account the seriousness of the causes.
6. Upgrade
These terms and conditions can be revised according to the dynamics and the uncontrollable variables derived from this type of business. Therefore, the review can be done primarily to more effectively reflect the following elements:
1. Sbstantial changes in local, state or federal laws, which oblige the company to make the necessary adjustments
2. New regulatory requirements that govern e-commerce and the development of technology companies.
3. Specific procedures for the improvement and efficiency of our services to our customers. It is noteworthy that the conditions of service can be modified with prior notice or not directly, therefore, if the USER uses the digital platform after the modifications; It is assumed that you agree with the changes in the policies and are legally bound to the stipulated conditions. It should be noted that the updates will be kept in these terms and conditions with the date and time of the last modification; therefore, it is the responsibility of the USER to have a constant revision of the portal. If for any reason, the USER does not agree with the updates, the cancellation of the concession can be requested. And stop using this application application